Exclusive US distributor of Swedish-manufactured infrared paint removers. 16 years as a total e-commerce seller.  A sole proprietor with only part-time staff for 35 hrs/week to handle order processing, fulfillment, and administration.

NAME OF CLIENT’S COMPANY:  Eco-Strip LLC

OWNER: Catherine Brooks                       

ADDRESS:  1905B Villaridge Drive, Reston, VA 20191

TELEPHONE NUMBER:  703-476-6222 office      571-643-0462 cell

EMAIL:  cbrooks@eco-strip.com

WEB SITE:  https://www.eco-strip.com

NAME OF MENTOR(S):   Edward Coleman

SUMMARY OF THE CLIENT’S COMPANY:

Exclusive US distributor of Swedish-manufactured infrared paint removers. 16 years as a total e-commerce seller.  A sole proprietor with only part-time staff for 35 hrs/week to handle order processing, fulfillment, and administration.

DESCRIBE PRODUCTS AND/OR SERVICES:

These products use the latest technology for stripping paint - infrared heat. Two handheld electric heaters are used by both professionals and DIYers. The products have great appeal to homeowners concerned about safely stripping their old homes with lead paint. It is less messy than chemicals, safer without creating toxic lead dust or chips, and fast. In 3-60 seconds the Speedheater™ Infrared Paint Removers heat paint for immediate scraping and prepare the wood for immediate painting.  The product line also includes unique and efficient pull scrapers, hands-free attachments, and other paint stripping accessories. Professional painters, remodelers, and historic restorationists appreciate the ease of use and gentleness of the tool.

HOW DID SCORE HELP THE CLIENT?

Eco-Strip was a glorified and expensive hobby for Catherine until she contacted SCORE several years ago. Ed coached them to establish and monitor key performance indicators especially financial. They needed help with pricing, marketing, and logistics. This ongoing support moved Eco-Strip to a new level of business management which lead the sole vendor in Sweden to make the company the exclusive US distributor of their products which are sold worldwide.

WHAT HAS CLIENT ACHIEVED TO DESERVE THIS AWARD?

The client has restructured the business, from a hobby to a growing, viable and profitable business. Catherine has positively responded and acted upon recommendations, selectively increased the product line with a new primary product and accessories, increased prices, executed a marketing strategy, built a distributor/seller network and established key performance indicators. During this process, the client negotiated North American distribution exclusivity. The business is on solid revenue and income growth curve.